Clanwilliam launches practice management system iMedDoc into the UK

Cloud-based, mobile-centric, electronic medical record iMedDoc joins Clanwilliam’s UK portfolio of practice management solutions, alongside DGL Practice Manager.
iMedDoc offers a modern, flexible option for clinics and consultants looking to develop a successful private practice, backed by a patient app.


Clanwilliam is launching iMedDoc, a cloud-based, mobile-centric, practice management solution for private practice, in the UK.

Clanwilliam is already a leading provider of software to the independent healthcare sector in the UK, as the supplier of market leader DGL Practice Manager, which was developed for large private practices, hospitals and hospital teams and currently serves over 3,000 customers.

The decision to add iMedDoc to its portfolio of UK practice management solutions is driven by the need for customer flexibility. With decades of experience in delivering technology to support private healthcare, Clanwilliam recognises that each private practice is unique and has preferred workflows. By offering a lighter and cloud based solution as part of an advanced product suite customers will have the opportunity to adopt the workflow that best mirrors their desired way of working.

Eileen Byrne, Managing Director at Clanwilliam Ireland said: “Private healthcare is developing rapidly in the UK, as patients look for a faster, more personalised service than an under-pressure NHS can deliver.

“We saw a requirement for a different kind of IT system to support the clinics and specialists that are looking to deliver that service, and iMedDoc fulfils that requirement.

“It brings the mobile technology that we have all adopted in our daily lives to bear on practice management tasks, so clinicians can save time and focus on what really matters to them – their patients.”

iMedDoc was developed in Ireland by an orthopaedic surgeon who wanted to support his own practice. Over 25-years, it has evolved into a modern, modular system that can handle the entire patient journey, from booking to billing.

As a cloud-based system, iMedDoc operates over a browser from anywhere with internet access, or it can be downloaded as an app from Apple or Android app stores.

Eileen continued: “iMedDoc is used by over 700 consultants in Ireland, so we know it can enable specialists to build an effective private practice.

“Its features work together to create effective workflows for clinicians of all kinds, whether they are already established or taking their first steps into the fast-moving world of private practice.”

iMedDoc also comes with a patient app, so patients can manage their own booking, complete questionnaires and hold consultations by video link.

To reduce the time and administration associated with billing, its accounts module integrates commercial accounts systems with Billink, a remote payment solution for healthcare that makes it easy for patients to settle bills by phone or text

Clanwilliam has invested circa £500,000 in adapting iMedDoc for the UK market, making sure that it meets the specific requirements, including integration with the clearing system, Healthcode.

A robust development roadmap is in place for the next two years, starting with an aesthetics module that is scheduled for launch this winter. Among other features, the module will enable clinicians to annotate images, so they can safely deliver cosmetic treatments.

Byrne concluded: “Clanwilliam is a global healthcare technology and services company with more than three decades of experience of helping healthcare organisations and individuals to deliver safe, efficient, and high-quality care to patients.

“The decision to bring iMedDoc to the UK is a great example of our commitment to transfer proven technology from one country to another and to invest in innovation to open up new services.

“We look forward to working with clinics and clinicians who want to use iMedDoc to advance  independent healthcare in the UK, and to grow their practices by better serving their patients.”

Clanwilliam supports technology goals of care homes in Northern Ireland with digital transformation event

Clanwilliam, the Irish-headquartered global healthcare technology group, met with over 70 care home managers and healthcare professionals last week at its event dedicated to unlocking the potential of digital transformation in Northern Ireland’s care home sector.

Delivered in partnership with Microsoft and the IHCP (Independent Health and Care Providers), the event ‘The Paperless Care Home’ focused on the impact of technology in care home settings, from effective bed management and medication and care monitoring, to patient engagement and improved feedback and communication loops.

Clanwilliam’s Epic Care, a cloud-based care home management software, took centre stage for the morning as long time Epic Care customer Eddy Kerr, Hutchinson Care Homes and Shane Williamson, Clanwilliam Business Development Manager, discussed the positive impact of electronic patient records in care home settings – covering everything from safety to accessibility.

Pauline Shepherd (IHCP) gave participants important context on the wider aged care market in Northern Ireland and the crucial role it continues to play in the healthcare system.

Event partners, Microsoft, demonstrated the role devices such as the Microsoft Surface are playing in healthcare settings to support more agile and effective care delivery – and how they can be utilised specifically in aged care settings in conjunction with the Epic Care system.

Attendees also heard from ResHub, a resident experience platform, as they discussed the value that digital technologies can add for residents and their families; and patient feedback software, Doctify, showed the power of reviews and feedback in healthcare settings.

Eileen Byrne, Managing Director at Clanwilliam said: “We are delighted to have been able to host this invaluable event alongside Microsoft and the IHCP, providing crucial information and an opportunity to share ideas for the care home sector in Northern Ireland.”

“With over 25 years in the industry, we know what a central role technology can play in supporting better, safer, and more effective patient care across the healthcare market.

“There is a great deal of digital transformation opportunity within care homes to continue to support the excellent care they deliver, and we’re delighted to help provide platforms for this conversation.”

To find out more about any of the materials used at the event, or to enquire about future events, please contact

To find out more about Epic Care, visit

Clanwilliam wins award for leading GP system, Socrates

Clanwilliam has won a coveted award for its GP system Socrates at the annual Irish Healthcare Awards.

Socrates scooped the prize for Best Use of Information Technology amongst stiff competition from some innovative healthtech systems and initiatives across Ireland.

Socrates supports hundreds of Irish healthcare professionals to deliver patient care with its user friendly and intuitive practice management software.  In announcing the award win, host Dr. Sumi Dunne commended Socrates for providing the functionality that enables GPs to manage the HSE’s Chronic Disease Management (CDM) programme for their patients. The ability to use the system to seamlessly send electronic prescriptions to pharmacies was also praised.

Socrates recently partnered with Billink Payments to enable patients to securely pay for their care remotely online through the click of a button. In the new year, Clanwilliam’s new patient portal app Pippo will launch to allow Socrates users to offer online bookings for patients, further streamlining the care pathway and experience for clinicians and patients.

The event, held on 1 December at the Aviva Stadium, Dublin, celebrated and rewarded the achievements, innovation and resilience of the Irish healthcare sector.

Eileen Byrne, Managing Director said: “We are delighted to have won this award in such a competitive category.  We’ve been serving the Irish healthcare market for over a quarter of a century, developing software that provides healthcare professionals with the strongest possible digital foundation.

Socrates is an excellent example of how good clinical technology can enhance processes, create efficiencies and support excellent patient experiences.”

Socrates is part of Clanwilliam Ireland, the Irish based division of global healthcare group, Clanwilliam.  From its beginnings as a 3-man start up, the Irish-head quartered business now has offices on three continents, with customers in 20 countries and nearly 2 million clinical users.